Shipping Policy

Order Processing

Orders are typically processed and shipped within 1-3 business days (Monday-Friday, excluding Malaysia National holidays). All orders are shipped from our warehouse in Cheras, Kuala Lumpur

Once your order is processed, you will receive a confirmation email with your tracking information so that you can follow its progress. You can also check the status of your delivery by viewing My Orders in your account.

Free Shipping Delivery

We offer free shipping throughout Malaysia for all orders purchased via our website www.hautestyle.com.my.

International Shipping

Please contact our customer service for this arrangement. For international shipping, you may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

 Our Delivery Partners.

Depending on your location, the courier service that delivers your order may differ (DHL, Poslaju, J&T and Ninja Van)

Lost Parcel, Delayed In Delivery

We are not responsible for any lost or delay caused by the delivery company. We do not have any control over any delays in transit caused by any reasons. However, we will aim to liaise with the shipping provider resolve it as soon as possible.

 We reserve the right to amend this policy at any time without prior notice.